Risedale Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
There are occasions where there is the potential for abuse of a person placed in a vulnerable position, and conversely false allegations to be made. This can have serious, long-term consequences for all those involved and may not come to light for many years.
This policy is designed to protect both patients and staff from abuse or allegations of abuse and to assist patients to make an informed choice about their examinations and consultations.
Doctors and nurses (both male and female) should consider whether an intimate personal examination of the patient (both male and female) is justified, or whether the nature of the consultation poses a risk of misunderstanding. There might be a rare occasion where an independent witness to a consultation might be prudent.
If so, the doctor or nurse should explain the examination, procedure or consultation and the patient must be offered the choice to have a chaperone present in the room during the examination or consultation.
The patient should be given the choice as to whether a member of staff provides the chaperone, or a person of their own choice. It may be embarrassing to the patient if a staff member is known to them, so a choice of alternative staff member may be necessary. Consideration should be given to confidentiality and/or suitability if a relative or friend is chosen. If necessary another appointment can be made for the examination – in which case this decision should be recorded. Patients who request a chaperone should not be examined without a chaperone being present.
If a chaperone is requested but not available
Then the consultation/examination should be rebooked for a mutually convenient time when a chaperone can be present.
Use of chaperone in patients under the age of 16 must always be considered .